I just received my March phone bill. It included two monthly fees for a service I didn't sign up for and had never heard of before. I called the number on my bill and they told me they would credit my account for one charge as a coursety, but not the first charge, and it would take 2 to 3 billing cycles. I talked to AT&T and they said they couldn't do anything about it. I shouldn't have to call multiple people to get AT&T to take a charge off my bill. They sent me the bill, they should fix it.
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