I cancelled my subscription a week (7 days from signing up) and they tell me that I did not cancel in time, that the day I signed up was one complete day and thus shorted me a day to cancel. When I called to ask, if I signed up today March 5, when can I cancel? I was told told March 12, which would be 7 days., the way I figured it would be. But for some reason, I signed up on Feb. 25 and cancelled March 4. Still 7 days, but for some reason, I was a day late and the charges will not be removed. The customer service rep was very rude and even hung up on me and told me I was wasting their time. Unbelievable.
Complaint / Review
Grant Solution Finder, Grant Resource, The Grant University, Government Grant Solutions
Questionable charges and policy Charged me even though I cancelled during the 7 day period. Very Rude
Author: Lettee
Offender: Grant Solution Finder, Grant Resource, The Grant University, Government Grant Solutions
Country: USA State: Utah City: Salt Lake City
Address: 230 West 400 South, First Floor
Phone: 8004974988
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