I had a problem with Full tilt poker (FTP) about 2-3 weeks ago, since then I found out they do use bots, and when I demanded my money back for doing so, they quickly deleted my account, and will not refund the money in my balance.
Be AWARE, FTP is a scam of a website, and if you dig deep enough, find out enough info, they will quickly delete you so you can no longer use there site, and keep the balance of your own money. FTP will not respond to my emails demanding my balance be returned to me. This is not bonus money, this is my own hard earned money. They will not respond; they are scammers.
Naturally, not everyone has noticed, but if you ask certain questions they respond with comments like: "we will not discuss this" This is a "nuisanse" of an issue, please read our terms & conditions, which I did plenty of times, it makes it clear players, human players (customers) cannot use bots, but no mention about FTP using bots, that was my question. They then stop responding to my questions completely. I then threaten to file suit, within an hour they send me an email that my account is closed and no further emails from me will be responded to. I have a balance in my real money account, but cannot get to it. They explained my balance is now FTP's. The money I had in it is gone, and they will not explain themselves.
Do not sign up to FTP, if you already have, do not play with real money. The moment you have a problem, if it's to much of a problem they will close your account, and keep your money that's in it. They give you no warning about doing this. This is just another scam of theres to take regular people's money. The whole issue started because my account would not allow me to withdraw the money I had in my balance. I then called "tilt pay" there billing company, and they told me they will not help me take out money, they only help if people want to deposit money, I emailed support, no help. I filed a complaint to KGC which is FTP only oversight.
The problems that FTP gives far out-weighs the fun in playing cards. There are plenty of other online sites, some of which I am already a member of. None, absolutely none, have been as bad, as irresponsible, uncooperative, and a pure scam like FTP is. Look elsewhere if you want to play poker online. If you want to find out for yourself without losing money, email [email protected] and ask for the name of the owner/ceo (it's Bitar) but they will not tell you. Ask for a phone number in case you have a problem, they will not give it to you.
Any company that has to hide this information from it's customers is a company you should steer clear of, especially FTP. What are they hiding from??? If they were fair, honest and reputable then they shouldn't have an issue with giving out this info. They know exactly what kinds of scams and schemes they have going on, and the few who dig deep enough, they cut off their account. Then there is no way to get a hold of them.
Tiltware LLC is the parent company to FTP.
I would stay away from Tiltware as well as any sub company of it, I simply have no faith in any of them and they give me no reason to do so.
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