Complaint / review text:
I hired James Chester of James Chester Consulting, Lynn, MA to get rid of some PC virus on November, 17th, 2008. James was not only incapable of getting rid of the virus in 23 hours he worked on the PC, yet he deleted some registry files that caused my PC to malfunction. James is absolutely incompetent and I highly recommend you do not use his PC technical services. I'm filing a complaint with the BBB and FTC.
PS: Microsoft hotline was able to get rid of the virus on my PC within 3 hours!