I made the necessary initial three payments/deposits and was suppose to receive the DELL desktop and matching printer in November. I constantly called Blue Hippo about only to be told that the order was being processed. It took over a year to receive the desktop and a cheap, unservicable Lexmark printer; that never worked.
I was forced to contact the BBB because Blue Hippo was continuing to either take money/or trying to take money from my checking account without authorization. I was given the run around for over a year and a half I ever received a computer or printer. Each time I phoned the corporate office, I was told that they had "recently restaffed".
The numbers that I was given to speak to a supervisor were all recordings. I found this out because a disgruntled employee who was in the process of quitting, spilled the beans on the scam they were running.
After receiving the computer, I found out that I had paid about 7 times what it would have originally cost had I purchased it from DELL myself. I called DELL and was told that there was nothing they could do as Blue Hippo purchased quite a bit of merchandise from them.
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