Complaint / Review
PC Parts - Pcpartsinc.com - Pcsurplusonline.com
The Worst Customer Service Ever Beware

This company is horrible to work with. I actually drove an hour and a half to their location to pick up a part and they admited to having 7 of them on site, but REFUSED, even after my pleading to allow me to purchase the $20 part because they are "an internet company"... Not a retail store.

No appologies... They simply told me I'd have to order online, but I could get the part by tommorrow morning by paying $25 for shipping (I already paid that much in gas to get there.

No where on their site does it say they don't sell over the counter and they even have a VISA and MASTERCARD logo on their door along with "hours" on their website with an address.

The company puts no effort into going above and beyond with customer service. Don't buy anything from them.

Donny
Quarryville, PA, Pennsylvania
U.S.A.