Alright, so, James, the manager said he was working with us. He said that the people on usacomplaints.com were all losers and dumb. They just complain because they don't understand a layaway agreement and don't like to pay what the owe. Well, as stated in the itemized statement below, I have paid well enough to receive my computer. I did receive my printer after waiting and waiting. I got a printer which Dell prices at $65, for $259!!!
Now, another "complainer" stated that he did finally receive his computer and it was worth about $700.00. Screw this!!! These guys are going down! My husband and I have contacted the FBI and we are in the process of contacting the BBB in VA and filing consumer complaints. The FBI said that they are FRAUDS! What they are doing is stealing our money and although James and other workers sated that Dell was building our computer and there were glass shortages and delays due to the hurricane, Dell had no orders for a computer for me! None! Just for the stupid $65 printer/scanner/copier.
Also, the money we pay this fraudulent business goes straight to a corporate account because I found out from a source that the printer we got was ordered from their private CC! If you read this James, F-You! You are going down buddy! I am not giving this one up. We paid all the time and were waiting on our computer and then suddenly my account was in the auditing department! What ever! Not until after that did we stop the payments because you guys did not get back to us after the 72 hours and we are not paying anymore! YOU ARE!
Copy of email correspondence:
I apologize. Our Auditing Department had to pull it from the archives. It will be sent to you shortly.
Your original purchase was:
Computer: $1419
Shipping: $150
Total: $1569
Added Printer through our Extended Credit Program: $259
Bank fees for unreleased/stopped payments: $7
Research Fee for copy of contract: $25
Paid to date: $1058.68
Balance due: $869.32
We have not received the fax yet. It could be in Auditing however. I will email you again once the contract is available.
Regards,
James Gibson
CEC Solutions, LLC
No contract or computer that was supposed to be sent on July 1st ever came. These guys are awful!
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