SEO MAGIC (trafficcoleman.com) marketed by Antonio Coleman, is a perfect example of very deceptive marketing we see all over the internet. A seller inflates and overstates the value of an inferior product in a hyped up sales page, uses a money-back guarantee to gain the trust of the buyer then refuses to honor that guarantee and thinks they can get away with it because the product is only $20.
On the sales page and the seller's youtube videos, the seller presents Seo Magic as a never before heard of technique for generating obscene amounts of traffic to your website and landing on the first page of google within the first 24 hours, when the product is nothing more than regurgitated and rehashed information about submitting articles using sites such as squidoo.com and digg.com.
The people behind Seo Magic are so deceptive in their marketing that they offer an unconditional money-back guarantee on their sales page then change the terms of the guarantee after the sale is completed.
This is the exact wording of the guarantee:
8-WEEKS, NO RISK 100% MONEY-BACK GURANTEE! Your 100% No Risk, No Questions Asked, Money-back Guarantee. If you still have any lingering doubts about purchasing let me reassure you now with the knowledge that your copy of this software is covered by my 100% cast-iron, no questions asked, no risk guarantee. If at any time during the next 56 days, you decide this software does not meet your requirements, just shoot me a quick email, and I guarantee to refund your money in full, no questions asked.
Well, I quickly realized that the product was nothing but a lame rehashing of information that is readily available online by simply googling drive traffic using Digg. I decided that this product didn't in fact meet my requirements, and I requested a refund, and considering the cast-iron, no questions asked guarantee, I expected to receive a prompt refund. But to my surprise and disappointment, I was met with opposition by a Courtney Coleman.
Courtney Coleman demanded that I provide my login information for digg.com, squidoo and hubpages as proof that I tried the program, and it didn't work. First of all, why would any respectable business-person demand that a customer provide sensitive information like my username and passwords for my online accounts as proof of using the product? Furthermore, I don't have any problem with a merchant asking for proof that I tried their program, but it should be stated on the website as a condition for the money-back guarantee.
I expressed all of this to Courtney and reminded her of the guarantee on their website, but she insisted that I needed to supply my login information for the social marketing sites discussed in the product as proof that I used it and it in order to qualify for a refund. She went ahead to call me a scammer and state that I was guilty of some wrong-doing for refusing to provide my login information. What happened to the no risk, no questions asked, cast-iron guarantee, I wondered? Clearly, it never existed.
The product is only $20, so it's not a big deal, but this is a matter of principle. Merchants should be held accountable for the guarantees they make on their websites. If a seller offers a 100% no risk, no questions asked money-back guarantee to make a sale, they should honor that guarantee after making the sale instead of trying to sucker customers out of a refund by changing the terms of the guarantee. Furthemore, one would think that a smart and serious-minded business person would prefer to lose a measly 20 bucks to avoid any backlash that could negatively affect their business from dissatisfied customers who feel they were deceived
Paypal, the payment processor used by trafficcoleman.com, unfortunately does nothing to protect buyers of electronic products, so I have to attempt to get the money back through the credit card company. But if paypal won't hold shady business people who hide behind a website and deceive people with a worthless money-back guarantee, accountable, the least I can do is share my experience in case anyone considering doing business with Antonio Coleman or purchasing SEO MAGIC thinks to do a little bit of research first. It may only be $20, but it doesn't really matter how much a product costs. If it's a $2 product or a $2000 product, business people should be held to a certain standard of honesty and integrity, and that's the bottom line.
I plan to post a video on youtube as well and make posts on other sites in an effort to inform as many people as I can about trafficcoleman.com's unprofessional and deceptive business practices. These are the steps I have always taken and will continue to take whenever I have the unfortunate experience of dealing with dishonest business people.
0 comments