Complaint / Review
Ivy Capital — Las Vegas
False representation over the internet. Money fraud

As I have read from others reporting Ivy Capital, I too have been scammed by them. I agreed to the 1.95 to have a CD sent with info and then when going thru my bank account found the charge of 39.90. I called 888-514-6023 and was answered by a recording directing me to 866-583-7789 or leave a message and someone would get back to me in 2-3 business day.

I called the second number and was answered by someone who I had a hard time understanding as she had a heavy accent. We had to keep repeating ourselves over and over again. I stated that I had authorized the 1.95 for the CD but still had not received anything. I stated that the 39.90 charge was not authorized and wanted a refund.

She stated that there is a 10 day cancellation policy and I should have responded to the email that was sent me. I do not recall seeing any email, so my guess is that it was in the junk mail and was deleted with all the rest.

I then asked that I be connected with her supervisor/mgr. She placed me on hold for approximately 10 mins and then came back and asked for my phone number and that someone would call me in 2-3 days. Objected to this and requested again to be connected with her mgr.

A gentleman came online after about 5 mins and he was of no help either. I asked for someone in the company that would listen to me and get the charges credited back to me and he stated he was the mgr and could not do anything because it was past the 10 days. After a few more minutes of back and forth he just hung up on me. When calling back received only a busy signal, so suspect they are very busy with other irate customers or have blocked my phone number from their database.

I will be taking the info from your website to my bank today and ask them for help in getting the charges reversed or cancel that card in order to prevent future charges from the Ivy Capital company.

Thanks for publishing the info about this fraudulent company, I only wish I had seen it first before giving out my bank info. I will definatly book mark your site for future referances.

PamGarland, Texas
U.S.A.