This company calls your bussiness and says your subscription is up you need to renew or cancel but you must do it today. I asked what ad are you talking about, they proceeded to tell me that we had authorized them to put a web page and a online listing up on the net in the pervious year. I hesitated and said read this ad back to me, at this point I realized that this was my Verizon online ad because had the same mistakes in it that Verizon made with it. I told Blue Yellow Book that we had not authorized any advertizement with thier company, one because I would not have paid for a ad with a wrong phone number and address and I already get this from Verizon for free.
The person I was talking to from Blue Yellow Book said I needed to cancel this renewal I said what renewal I didn't have ad with your company in the first place at this point I should have hung the phone up, but continued to argue with this guy and he said well I will tranfer you to the cancelation department.
The next person I talked too was in the cancelation department he said we are recording this and I said fine, he proceeded to ask me information of my companys address, my name an so on untill I said I did not authorize this in the first place, he then stopped recording and transfered me back to the original person I was talking to, he said to me finish the cancelation and then take this up with their accounting deparment I said fine.
I had finished the cancelation when he tells me that they will be sending a bill for last years advertizement, I said once again what bill I had no ad with your company, he said I get this straighten out with the accounting deparment just wait for this bill to come in mail first and then call.
So today I get the bill in the mail ($598.00), I called the acounting department and began to tell them if they could show me my company's signed agreement or a recorded phone agreement from 2007 I would be happy to pay this bill, the person from Blue Yellow Book begins replaying my cancelation recording back to me, I said you got to kidding me this your trick, no wonder you kept stopping the recording everytime I said I did not authorize this in the first place.
At this point I am very upset one because I didn't hang the phone up and two because this company thinks it has me now. I had aready put a call into my lawyer and wait for him to get back to me.
Warning do not deal with Blue Yellow Book if they call you or your busness hang the phone up.
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