I requested a Sandisk Sansa e280 Restored from eCost. The main one I obtained had scores within the display. It wasn't a problem if whatever you were performing was hearing audio nevertheless when you viewed movies it had been somewhat annoying. And so I sent it back. Ecost does not do trades and so I waited to get a return tag and was informed from the repetition when I reorder them I'd not need to pay for delivery again, in the end I'dnot need to purchase them again had the very first one-not been faulty.
And So I called back again to reorder and also the repetition, bear in mind I approached them four-times, usually had exactly the same rep (apparently of Pakistani/Indian ancestry), and today all a quick he transformed the tale thus there is never an offer for-free delivery. I understood that was false but I thought so long as they return delivery about the deficiency then I just settled once and I'm good with that.
Them eventually gets back again to them-and they appear it around and consider it's not really a deficiency since you can find not scores on the exterior of the display. Not just do they not return my initial delivery however they also connect me 15% to get a restocking charge.
Clearly that's not what I told them-so I informed the man exactly what the issue was again and he contended it is a deficiency of the LCD display although not the deficiency I mentioned therefore he would refuse the reimbursement.
I mentioned, you simply mentioned it had been faulty... Once it's announced faulty I ought to be released a complete refund. The man declined and that I angrily questioned to get a supervisor. I'm pretty certain-there isn't any supervisor at ecost. I'm also pretty certain-there is one man in the telephones making choices at ecost.
He says he'll have their factory consider another search and they're going to react in 2-3 times of the choice. 5 nights move and that I hear nothing. And so I call-back and he claims they determined it had been not faulty and he will not provide me a about the telephone (possibly since none exists). It had been obvious in my experience they decided on bilking me out-of 15% and delivery about the return all-along and that I doubt they actually actually looked over them. What is worse is they restocked it and certainly will today mess various other client around with this product.
Ecost is run by individuals with zero integrity, no customer support abilities and therefore are a scam of the company put up to eliminate off refurbed technology, whether they're in good shape at apparently inexpensive expenses. When you purchase the product they reach maintain 15% of one's money regardless therefore whether you deliver it back is of no result for them, they currently created their cash. Actually they are able to draw this fraud off-again and again by resending faulty product to people and obtaining them to consume 15% restocking costs for items they never reach maintain/use.
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