On April 29th I attended one of the NGC Seminars with my father. I own a computer business and my interest was peaked when I heard how easy it would be to set up an on-line merchant account. Probably 90% of the people in that seminar (myself included) signed up... I feel the word SUCKER written across my forehead. I paid $100 down and set up automatic deduction from my checking of the $99 per month payments on $3600.
Within just a few weeks, I had deductions coming out. My accountant was going nuts because you couldn't tell who was deducting what and what for. After several calls, I found out that different little hidden charges where coming out. My ePenzio
contract was sold to a company called Monterey Financial.
I was given the Visual WebTools v4.1 also. I'm a Computer Analyst. I still had difficulty trying to create a WEB site. I felt extremely humbled because of the difficulty I was having. I attempted to get assistance from the Pacific Webworks, Inc. And basically got the run-a-round. After this I employed a gentleman to build a WebSite. He reassured me that the Visual WebTools was junk and basically a FTP tool. Unfortunately, I wasn't getting any support from the site it FTP'd to.
I made several calls to ePenzio and on every occasion was basically told they were ONLY responsible for setting up my merchant account... Nothing more. It is now December and I still don't have a live merchant account. I closed that checking account and suddenly I'm getting calls from Monterey Financial...
But no one else. Unfortunately, Monterey wants the $2500 balance they purchased from ePenzio. As a future reference, please be advised that you can set your own merchant account up locally and know who your dealing with FOR UNDER $100! Build a professional WEB site for under $500.
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