Last year, while viewing my bank account information, I noticed a charge that shouldn't have been there. I took steps to correct this problem. I made efforts to contact Yahoo and had the card supposedly closed out. Later I found out it wasn't closed, but blocked. Still, it was blocked. Blocked for a purpose, so maybe I should leave an identical complaint for 5/3. A month later, I noticed that the charges had been taken off, and because my bank card was supposedly closed out, I never gave it a thought. I thought I'd made it out of the water.
Boy, was I wrong! This year, the same charge has cropped back up. To my surprise, this charge showed a card number I hadn't used in over a year. The same problems I thought I'd fixed last year were thrown in my face again. This time, I'm extremely low on funds and will be forced to pay my credit card bill late due to another unauthorized transaction by Yahoo. I would have thought that, if I received a refund last year, they would have corrected the problems so I wouldn't be billed again this year.
Perhaps, when they had trouble receiving a payment from my bank due to a blocked card, they should have contacted the cardholder to see what the problem was. Then I could have told them their charges are fraudulent and that I have never received any extra mail storage services. Then, instead of pulling money from the bank, they could just close whatever fictional account has been created with my money against my will. I don't even know how they have my card number. I used it for shopping, but never for any other service. I would close the account myself if I knew who created it and could get the user ID and password. Of course, I don't know those, because I never used the service.
They do have a long-distance number I can supposedly reach them at, but I'm already out 20 dollars because of them. I don't think they'll reimburse me for a phone card, so I'm relying on e-mail to resolve the problem. It is a problem that should have ended a year ago when it began. What good is a block on a card if it isn't blocked? My suggestion for anyone who is being charged: don't just ask for a new card. Ask for a completely new account. Otherwise they'll track you and take you for all you have. What kind of company does it take to force a payment through a blocked card? A dishonest one! What kind of bank does it take to allow such a transaction? An irresponsible one!
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