I ordered a set of DVD's 12/28. My account was charged 1/02. To this date 3/19, I have neither the product nor a refund to my account. I have been told by the company numerous times that the product is backordered and is expected to ship in 5-7 days and nothing has happened. When I asked for a refund, they tell me that my account has not been charged yet I have proof that it has!
They have ceased responding to my emails, the 2 phone numbers I have for them are non working, and I can't find a street address for them to mail any correspondence to.
This is very frustrating! I would like to take legal action but don't know if it's worth the $97.72 that they owe me!
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