Complaint / Review
Douglas Sorsdahl
Sent me to collection, i owe nothing, i want this dissolved, i cancelled 6 mo. Ago

I cancelled net zero in the middle of oct, 07 by phone and email to the web site, that i was cancelling subscription to go to my winter home in maui until june of 08, which i do each year.

After 6 mo. I got a collection letter from them threatening 3 days ago 14.50 i owed, then today i owe $ 29.50 now for 2 months.

I have a dsl account in maui till i return, at that time i would connect again to netzero. But it is so difficult to cancel. They dont take calls, they dont confirm cancellations. And all of a sudden i supposedly owe money.

Well, i had auto deduction from my bank acct. So i contacted my bank to cancel payments. Because net zero tries this every year when i leave for the winter to continue collecting money from me for no service.

I dont owe any money, i pay 59. A month for dsl in maui. I have no intentions of paying for net zero when i dont live there all winter. It is a sumer home.

I dont owe these idiots any money.

Thanks