Account maintenance fees added a year after my account open without notification. 60 free to transfer to another company, they wouldn't even let me do a partial transfer.
One of the biggest rip offs I have ever seen.
Funny thing, I had just inherited a very nice sum of money and was going to put it into an etrade savings, mutual funds etc. When I finally noticed the last year of unauthorized maintenance fees. You don't see it on your account overview. You really have to look to find it, even if you have a negative cash balance.
Lost a 7 figure customer guys. Went to USAA where they know how to treat customers.
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