Complaint / Review
Dvd Donkey
DVDDONKEY.com billed for undelivered dvd. My card details later used fraudulantly

I ordered a box set called Macmillan and wife on the 3rd January. My card was charged at once. I then received an e-mail saying it was on back order.

Two weeks later I tried to cancel and get a refund but my e-mails were either ignored or they denied taking my money.

I e-mailed proof that they had in fact taken my money and I have heard nothing from them since. (two months ago)

After ordering from this site my card details were used fraudulantly. I had to cancel my card after being contacted by my card provider. Again I tried to contact them to ask if their site was secure but they did not respond.

Joyce XXXX
rhyl wales
United Kingdom