I bought a printer from Ebay seller "auctionspike" and it was recieved damaged and did not work. This seller refused to refund me or accept a return after delaying his responses, the time to file a dispute with Ebay had passed. I filed with Square Trade asking for the negative feedback that "auctionspike" posted about me and for a refund of some type. Square Trade offered a settlement from the seller to be half of the item cost which was $38.00.
I was not happy with that, as I was stuck with negative feedback, the other half of the printer cost at $38.00, the shipping costs of around $30 and ALSO Square Trade charged me $29.95 to file this case. I lost ALL of this and Square Trade closed the case with NO resolution because I would not accept this remedy which punishes me more than the fradulent seller. When I filed with Square Trade I said that I would not accept these terms but they closed my case anyways.
I feel that they are totally useless, they do not work for the buyer, they protect fraudulent sellers and rip us off by wasting our time and taking our money to do absolutely nothing at all!
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