My situation is roughly the same as Ed in Harbor Oaks, Michigan (see report # 292646). I asked to receive the $ 1.95 diskette which suggested an ability to make money with Google. It never occurred to me that Raven Media could use Google's logo and name without a licensing agreement or that Google attorneys had not vetted this company.
When I received $ 39.95 charges in December (and again in January) I attempted to contact the company using their phone number only to be put on an extended hold. Eventually I was transferred to voice mail and made my feelings perfectly clear in this matter and asked for a call back. None was received. I also sent an email to their customer service email address and received no response.
I have now asked my bank to initiate the process to make me whole.
After reading the cited report on usacomplaints.com, I tried to find out more about Raven Media by googling the domain of employee Ryan R. Who offered a resolution to Ed's complaint. His domain, wskc.org, shows little of nothing online, and when I got to www.wskc.org, I am taken to a screen emblazoned with www.megapr0n.com. That in turn leads to???
I'll be asking for written text before doing business with any other online firms and I think someone needs to investigate how so many bright folks keep getting ripped off online.
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