I ordered VALTREX through this company, they took my money, then emailed me and told me that it was out of stock and asked if I wanted a refund. I told them to refund my money and that I would find it somewhere else. They said they were refunding my money, and it never happened.
I went on to their site, and they have a chat link to talk to someone from there. And honestly, I believe the person was the ONLY person there, After chatting and he told me that my order was no longer with XLpharmacy that someone else haad it, I called and I believe it was in his home. I could hear his television on, and it was the EXACT same person I was chatting with. Operator: Matthew Rickson
ME: Where is my refund?
Matthew Rickson: Hi *
ME: Hello
Matthew Rickson: your order number please
ME: hang on, let me get it
Me: 7965* 12-21,13:04
Matthew Rickson: ok
Matthew Rickson: money cannot be refunded as the merchant account is no longer with us
Matthew Rickson: kindly call your bank and go for a charge back
ME: NO, you guys said the money was being refunded, so where is it?
Me: wtf!!!
Matthew Rickson: am sorry kindly go for a charge back
ME: I paid, you guys did not have it in stock, and said you were refunding my money... I WANT MY MONEY BACK..
ME: I want a supervisor
Matthew Rickson: sorry supervisor is not available now
Matthew Rickson: he will be here on monday
=
Thank you
Complete scam!
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