Usacomplaints.com » Internet & Web » Complaint / Review: Aol - Consumer rip-off fraud. #26946

Complaint / Review
Aol
Consumer rip-off fraud

AOL IS A RIP OFF I just got my bank statement today and found out I had been charged 56.00 and 109.00 dollars by AOL.

I immediately called AOL because I thought this must be a mistake. A few months ago I switched to the 4.60 a month plan well something close to that so I could check my emails. I was and still am using msn and I wanted to keep getting my AOL emails.

The first thing I did when I changed to the 4.60 a month plan was call AOL to make sure I would not get charged for just checking my emails using my aol account and software as long as I signed online using my dsl line she said no you will not.

Today I called and they told me something different they said the only way I could check my emails is if I logged on to AOL by using my msn software to navigate myself to their website. They would not refund my money I asked the manager why would I pay 109.00 if I could get unlimited use for 24.00 dollars a month and his reply was sorry you agreed to the terms of use.

So if you want to use a shady company who practices very deceitful business practices use AOL and if you decide to change make sure you completely get rid of them. If anyone would like to reach me my email address is [email protected]. OH if any Lawyers plan on starting a class action lawsuit please include me. Everyone who reads this please consider dropping AOL I will be trying to get everyone I know to drop them.

Steve
Portland, Oregon


Offender: Aol

Country: USA
Site:

Category: Internet & Web

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