Usacomplaints.com » Internet & Web » Complaint / Review: David Brown - Company Uses Big Name Testimonials To Sell Defective Software To Customers. #252444

Complaint / Review
David Brown
Company Uses Big Name Testimonials To Sell Defective Software To Customers

The following company whitesmoke.com sells defective software to unasumming customers. How it starts is that once you vist the above website whitesmoke.com which sells defective editing software, they will capture your name and email address, in order to contact you (sales pressure you) to purchase their editing software.

They are very aggressive in their sales pressure tactics, such as flashing website, big name company testimonials, constant emails to your inbox etc.By seeing some of the big name customer testimonials you feel that its safe to purchase the editing software.

Once the software is purchased you will never hear from these people again. Once I proceeded to download and install the editing software it did not fuction properly. I made numerous attempts to contact the company to receive customer support, and they acted totally clueless as to how they could help me.

I even tried to request a refund, seeing that the customer support just was not happening, and paypal said there was nothing they could do to grant me a refund because it was an intangeble item (software). If you want to keep your hard earned cash, whatever you do, please do not purchase software from whitesmoke.com


Offender: David Brown

Country: USA   State: Delaware   City: Wilmington
Address: 501 Silverside Road Suite 105
Phone: 972548138873

Category: Internet & Web

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