I had tried a pill that was to be a free sample and then they went and billed my checking account $149.95 for the diet pill.
I tried to contact them immediately, but couldn't get a hold of anyone... Just a answering machine
I tried to reach them by the internet and I had to submit a ticket and I did receive a response from someone apologizing but saying that I had the wrong person and that I needed to go to www.Nexgenlabusa.com. I did go to that website, but it was not the right one.
I have contacted my bank and advised them of the situation and the fraud involved with this company and that I wanted the transaction reversed. I am waiting to hear back from them. This was caught by me on the same day that they withdrew the money from my account which was today on 10/15/07.
I have also called the company again at a different number 1-888-527-0870 or 1-800-664-4494 and a female answered the phone but when I asked if it was the company Pure Energy Products she said "yes." I gave her a brief run down of the situtation and then she told me to hold on and sent me to a voice mail again. I left a message saying I had already complained and filed reports both with my bank and fraud company and I wanted a return call and the money put back into my account. I am waiting on a response from someone. This just happened today 10/15/07 so we will see what happens. I will keep on top of this situation.
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