Last Sunday I called to check the balance in my checking account. I found a withdrawal for 58.95 that I had not authorized. It was numbered check 800.
I have not used checks with this account for a couple of years, only my debit card. If it were an ach or debit card withdrawal, it would have stated that, not a check number.
So, I immediately called the bank and filed a dispute for an unauthorized withdrawal. They gave me a name and the web address mipayment.Biz. I went to that address and got a page that you had to fill out a form. It asked if it were in regard to a bank withdrawal and asked for name, amount, last 4 digits of bank account and email address. I furnished all but the bank info.
I then got a reply the next day saying they would check into the matter further and would send me a check.
I sent them an email asking to have it sent priority and to let me know when it would be sent. I reminded them several times that this was unauthorized and I considered it theft. This withdrawal was causing me problems and that I am unable to pay a bill due to this. It isn't like I have all the money in the world!
I had not gotten any reply so sent another with the same info.
So, I sent them another today requesting the info on when it would be sent or I would take further action.
I had read some of Federal Regulation E and it appears that a company has to get prior permission to do withdrawals from a bank account. Which they do not have.
I do not understand if there is any recourse against the company at all. The bank had never heard of the form. Does this form state that the bank has to replace the funds? I did not read it in full.
I want to know what can be done. I do not want to wait for my bank to take 7-10 business days to tell me.
I feel that I should get my money back now! Am I wrong?
0 comments