Usacomplaints.com » Internet & Web » Complaint / Review: EquityFirst / Other Unknown Unable To Access Via Computer - EquityFirst Unable To Access Via Computer Submitted three (3) applications for secured loan. Deducted 3 $124.90 debits from my account. #230630

Complaint / Review
EquityFirst / Other Unknown Unable To Access Via Computer
EquityFirst Unable To Access Via Computer Submitted three (3) applications for secured loan. Deducted 3 $124.90 debits from my account

Approximately 13 June, upon review of my bank account, I noticed that two deductions at $124.90 each were debited from my account. After contacting the bank the only information provided was a phone number 973 474-9509 with No other information in regards to the company that debited the account. On that same date, the bank initiated a tracer to attempt to locate the source of the debit, to no avail. Approximately 16 June, the bank notified me with a different phone number, indicating that is all the information they had. 702 989-8969. Upon contacting that bank in Nevada, they referred me to another bank First Regional Bank 818 735-9696. After contacting that number, and in all occassions the phone information was completely automated and I was unable to speak to an actual person, but via phone was directed to consumerbill.com or webchex.org. After contacting consumerbill and webchex, I was unable to resolve the problems, with them stating that I had appied for loans with Equity First and that I had exceeded a time limit to cancel any accounts. At a later date, another $124.90 was debited from my account with only the same information a phone number with automated voice services, still unable to speak to a live person.

I am NOT computer literate nor computer savvy and am very certain that the terms and conditions were not clear to me.in addititon, if they are conducting ethical business practices, once a client submits an application, why would they send another application to that person while their open application is being considered?

I personally believe that they are engaged in fraudulent and unethical business practices and some authorty should forthwith investigate those practices.



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