I was inticed to purchase a one week subscription of computer repair from PC Doctor as their trial analysis told me I had 181 problems with my computer.
I paid the money via atm card and downloaded their program. After using it, the program stated it fixed all the problems. I then tried to sign on to Ancestry.com, a paid subscription but I was told I had my cookies turned off. This was through the Aol browser. I checked and it was not turned off.
I decided to try the Netscape browser which allowed me to sign on but would not allow me to view certain documents because "I needed Mr. Sid" (a viewer). Well, I had this viewer but I tried to download it again. It downloaded but I kept getting a message telling me I needed the program.
I sent PC Doctor a email and got this message
back: Please include the following information when contacting PC Doctor OnCall:
Full Name
E-Mail Address
Phone Number
Order Reference Number
*if you leave out any of the above information there will be a delay processing your request*
Technical Support:
E-Mail - [email protected]
Phone - 1.813.661.4530
Billing Inquiries:
E-Mail - [email protected]
General Inquiries:
E-Mail - [email protected]
I wrote to every email address above and have yet to get a response. I also called the number where a answering service told me that someone would get back to me.
It's been a couple of weeks now and my computer is still worse off than before.
Jack
Ridge Spring, South Carolina
0 comments