I was buying and selling on eBay, had a score of 182, and 500 transactions, and a 100% positive. This means I bought multiple items from those I bought from, which sellers love. It saves me on shipping costs, too. I go to check on my auctions last Sunday, April 22, and they have SUSPENDED my account, and also yanked all of my auctions.
Why? Because of another account I had forgotten about, over 2 years ago. It has a score of ZERO. I pay it, it's $14.70-something. The old forgotten account with a big fat sero is immediately reinstated. I already have eBay's Live Help chat going, and I am told the account I want to use will take 24-48 hours to reinstate, all I have to do is send an email to them. That conversation follows next. Subject: FA91003 Your recent email to eBay's Trust and Safety Department. (KMM252269009V68766L0KM)
Received: Apr-24-07
From: eBay Customer Support Expires: May-24-07
Dear LorriAnne,
Thank you for writing eBay in regard to your account suspension.
We appreciate members who look out for one another within the eBay Community. Out of concern for the privacy of all members, I'm unable to discuss one member's account with another member. Unfortunately, I am
also unable to accept an appeal from anyone other than the owner of the suspended account.
Although I can't accept this appeal, we'll gladly review and consider an appeal submitted from the email address that is registered to the suspended account.
Thank you for your time.
Sincerely,
Andrea L.
EBay Customer Support
Original Message Follows:
Form Message 012% 081304
D_ID042220071250D_ID/W_ID107520041W_ID/S_ID000S_ID
Member entered email address: MY EMAIL ADDRESS
Subject: IV=C11005 Blocked or suspended account [#US? 01 ]
User Feedback: 0
User State:? 01
Suspension Suspended and Problematic Accounts Blocked or suspended
account
Message: I have paid the fees associated with the fortwayne_mama account that got my lorrianne account suspended. The fortwayne_mama account was automatically reinstated upon payment. Can you please reinstate my
lorrianne account, and if at all possible, can the listings I had also be included?
Thank you,
LorriAnne And my reply to them today, after having been through their Live Help chat two more times, for a total of three times now. Andrea, what are you talking about? Both of those accounts are MINE! No wonder I am writing a report for usacomplaints. ComDOTcom about your company refusing to reinstate me even after receiving payment.
LorriAnneI guess they don't wnat me on eBay. Fine, but all they had to do was say 'hey, we don't want you here any more.'
Sheeesh!
0 comments