Each and every usacomplaints.com you read is nearly word-for-word my experience. I received their solicitation in early November. Called, approved for an account. Little did I know, that IF you research and look at their products... Guess what? Look and try to find specific model numbers for their products. Generally, you CANNOT find one. So, I blindly ordered a laptop. Of course, after four weeks passed, Christmas passes, and NOBODY on their -and I use this term loosely - "customer service" number would or could tell me anything... They all told me they cannot tell anything specific about the order -except that I will, eventually, receive it.intrigued, I decided to wait this out.in the mean time, GEMoney Bank sends me TWO monthly billing invoices as, of course, being the ridiculous company they are, Peach Direct BILLS your merchandise -and you pay over a month, or two or even three, as I did -of interest accruing - and I have to make payments ON MERCHANDISE I HAVE YET TO EVEN SEE!
THREE MONTHS later, out of the blue, arrives two seperate UPS boxes (and a few days later, a USB Cable via US Postal Service) and in it is my laptop. I'm FINALLY done, right? WRONG. VERY WRONG.
Since I was ignorant, and Peach Direct WILL NOT give you the model number of their merchandise, I was UNABLE to research the laptop and do anything, compare prices or see how current the technology is. Well, the laptop I receive is TWO YEARS OLD, yes, I DID say TWO FULL YEARS. I discovered this when I called HP for technical support two days after I got it. They informed me that the MANUFACTURERS WARRANTY is OVER ONE FULL YEARS EXPIRED and of no use. Researching the HP Laptop over the internet, I found that these laptops were sold TWO years ago, and NO MERCHANT even sold them any longer. Obviously, Peach Direct deals in OUT OF DATE and OVERSTOCK / OUTDATED technology -which YOU, the purchaser, PAY A PREMIUM for.
Think I am done? NOPE. Peach Direct ALSO charged me $97.00 for a "warranty" (which I NEVER agreed to) for this laptop that HAD ALREADY EXPIRED UNDER THE MANUFACTURERS WARRANTY! AND you would then think this is "easy" to dispute with GE Money bank, right? Call GE sometime, IF you can understand them, IT IS NOT easy to dispute and I am STILL TRYING to get that charge OFF my bill!
DONE NOW? NO. I was to receive a fifty dollar rebate. HOWEVER, Peach Direct mails me the rebate forms and receipt TWO MONTHS TOO LATE and the rebate is then worthless. Like the rebate was for november through January 15th. I receive the rebate and receipt information in this month, February, and it clearly states I had to have a purchase in those dates AND the letter postmarked long before today.
WARN EVERYONE about this company. Please. File with the BBB. File with the FTC. DO NOT - please be smart - get taken like we all have by this "company".
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