Usacomplaints.com » Internet & Web » Complaint / Review: Half.com - Half keeping $70,000 USD And accepting returns after 140 days of sale. #202184

Complaint / Review
Half.com
Half keeping $70,000 USD And accepting returns after 140 days of sale

I am a seller on Half.com and ebay not one of those scam sellers but a real seller and have been for 4 years. Back in August Half.com had suspended my account for no "abusing ebay" I had listed my international editions on ebay which is allowed and my USA edition on half.com and then they suspended my account for getting chargebacks even when I supplied them with delviery confirmation numbers that showed the item was delivered.

After the suspension they said I would get my money after 90 days since that was the time customers have to file for claim but then 90 came and went and still no money and after 90 I still kept getting returns from customers. Because half.com sold thousands of books which I did not have of USA editions back in August 16-22nd because of their email problem. I could not email the customers since I was suspended.

It is Jan 4th and still no money finally got a email and said "you must be inactive for 14 days to get money" But it is half.com that keeps accepting returns after 90 days that is making my account active with returns!!!
HAlf is a terrible customer cervice company.
They keep saying it is half policy that they must follow but then they are not following half policy by taking returns after 90 days?

I have filed complaint with BBB and didnt help, now with San Jose DA office still waiting. They said ebay has till Jan 8th to reply.


Offender: Half.com

Country: USA   State: California   City: San Jose
Address: 2145 Hamilton Ave, San Jose, CA 95125
Phone: 4083767400

Category: Internet & Web

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