Back in March we assisted some friends of ours buying a new computer, they weren't very computer literate, so we helped them go online and order the new computer. Because we had bought from TigerDirect before, we went there and found all of the items to build their new computer, and almost all items had rebates.
In April, I worked for hours putting together the paperwork for our friends and turning in the rebates. One was through a manufacturer and the rest were from TigerDirect. The manufacturers rebate came through without a hitch. One of TigerDirects rebates came through. The other four were rejected for being "out of time frame".
My paperwork shows they were all purchased and turned in within the time frame allowed. I resubmitted the rebates June 26 with a nice letter (with delivery confirmation) asking them to take another look.
It is now 6 months later and I have recieved no response from the company at all.
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