This company would not refund my money!!! I was very dissatisfied with their service after only 2 days of signing up. I had questions that were not answered to my satisfaction, resulting in needing to hire a law firm.
In this case, since I used a credit card & have online banking. I had my financial institution dispute the charges. They asked what the service was for & I said: "Legal Services." (end of story). The bank person told me that this company claims to be in Sacramento under "WP - BK DOCUMENT PRO Sacramento, " but they are actually in Great Britain (UK). So the bank had to issue an int'l dispute.
I also reported them to the FTC & the BBB. The BBB is useless inthis case, because they need a physical address. I'm not sure about the FTC.
My best advice is to steer clear of this company & if you've fallen victim within 24 - 36 hours, call your financial institution to cancel/dispute the charge. The company has a guarantee & needs to uphold it, period!
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