When I bought the Samsung ML1740 laser printer 7/3/06 there were two rebates. One for $20 and one for $60. The proper rebate forms and receipts were mailed 7/30/05 as required by Samsung.
The rebates were supposed to be sent in 10-12 weeks. I got the rebate for $20 but not the other so I called 11/25 and 11/28. The excuse was there was no receipt. Wrong answer as the rebates were mailed together so I know they have a copy of their receipt. I had them so they said they will take care of it.
I called again 1/25/06 to find out status. Wendy said I'd have to wait another 12 weeks so I asked for manager. I explained to Linda about Samsung's mistake again. Too bad and I cannot talk to anyone else.
So if you plan on buying Samsung then keep in mind their lack of ethics when it comes to rebates. It has been 6 months and I'm still waiting for them to meet their 12 week commitment.
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