Complaint / Review
YourGiftCards
USA Platinum Card Activated, $50 Hard Rock Gift Card Pending

On June 17th, I applied for the USA Platinum Card through "www.yourgiftcards.com". It was clear and simple: that was the only requirement to get a $50 Hard Rock Cafe gift card from the company. I received the card (USA Platinum), I activated it, and I made two purchases with that card. After that, I checked my account status on "www.yourgiftcards.com", and it was still pending.

First, I tried to reach them by email (through their website) 4 or 5 times in a 5-month time span, but they never gave me an answer. Then I tried phone. They told me to fax the documents showing that I received and activated my USA Platinum card. I did what they told me. I checked my account status again, and it was still "pending" on their web page. I called them again this week, and this time they said that the offer was part of another big offer and I had to fulfill some other offers to get that gift card. However, if you check my account status on their web page, there is nothing mentioning that "other" offer, and there never was.