My son-in-law purchased a pair of white Fluff Momma Boots (Size 6) from this company off EBAY for my daughter for Christmas in 2004 and paid $370.00 plus shipping charges. When they came in, he wrapped them up and put them under the tree.
When my daughter opened the package on Christmas Day, it was discovered that two left-foot shoes was sent instead of a left and right foot shoe. After many, many phone calls to the company we were finally able to get an address to return the boots to get a replacement pair.
The boots were returned and UPS tracking shows VIP Fashions received the boots on Feb. 3. As of today, August 1, we have not received a replacement pair of boots or a refund of the money.
We have placed over 30 phone calls to the company and we're always told to call back another day or just hung up on. The item number on Ebay was #5342478540.
DO NOT PURCHASE FROM THIS COMPANY. They sell a large quantity of items on EBAY, but do not follow though on complaints or problems. They just give you the runaround, hoping, I guess, that one will just give up. Very poor customer service!!!
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