Usacomplaints.com » Internet & Web » Complaint / Review: Shareaza - Deceptive advertising fraudulent billing RIPOFF Internet. #120844

Complaint / Review
Shareaza
Deceptive advertising fraudulent billing RIPOFF Internet

Subscribed to Shareaza "unlimited" download on March 16, billed $48 UPFRONT. There may be some tiny print to explain this but I was not aware until I was already a member. The way they present it, you pay $1 PER MONTH. Big difference.

On April 18, a further $49.95 was deducted by CHK CRD NEW HEALTHY SAV.!!

No way to contact Shareaza. The e-mail address provided sent my messages back unread (mailer demon).

On this anti-fraud site I found the number for Healthy Sav (ings) and called 1-646-495-8107. The customer service rep who said his name was Steve said I had been charged the $49.95 for some subscription I was not aware of but that I could cancel and be reimbursed within 15 days. Remains to be seen, but he sounded legit.

No way to get recredited for the original $48; Steve kept giving me the line: "Four years of unlimited downloads."

Don't subscibe to a shareware site if you have dial-up. Takes too long and without top audio capability the sound is tinny. I heard LimeWire is free.

BTW, AmSouth was great about reimbursing me for fraudulent charges incurred on a previous occasion.

Caroline
Bonita springs, Florida
U.S.A.


Offender: Shareaza

Country: USA   State: Nationwide
Site:

Category: Internet & Web

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