I did the iPod offer and later did the xbox offer. I had a lot of issues with them not posting completed offers, and even taking offers that I had completed off with the iPod.
I called and never got responses just like many others and also sent numerous messages through their web portal. When they removed an item and didnt respond or replace it when I tried to contact them, I contacted the NCDOJ. Well a day later, they put the offer back on (not because of who I contacted)
It took a while for my other offers to show up and when they finally did, I printed my voucher. About a week and a half after I submitted my complaint to NCDOJ, I got a letter stating that NCDOJ wasnt who I needed to contact, they stated they would forward my complaint to FL and gave me some contact info.
Later, I received a letter (about another 2 weeks from FL stating that I needed to talk to somoene else and they would forward the letter on. Well, after about 3 weeks, they updated the site to say they had received my voucher. Around that time, I got a call from the local Consumer Fraud Dept in Boca I guess (561) 712 6611 is the number of the Consumer Agency in that area that contacted me. Very nice people!
The lady I spoke with informed me that she had sent a letter to Niutech (the company that runs IncentiveRewardCenter.com) and they responded stating they would be shiping my iPod soon and would send me tracking info. They didnt send me anything ofcourse. She called me back a couple days later to confirm that I hadnt received anything and said she would fax them another letter. About 2 days later, I had tracking info for fedex. The package was delivered to my old address (I moved in the middle of all of this and put the new addy on my "voucher". That didnt matter, they aparently dont care about that. Fortunately I hadnt finished moving all of my stuff and the office had my package. It is a 40 Gig iPod. Brand new! I wish I could give you more info on who to contact. Dont waste your time on the NCDOJ, call the number or make a complaint in FL. If you dont want to trust me on this, then atleast do both at the same time. It will save you time
The lady who contacted me from the Consumer Fraud dept in Boca said that she has notified the FL attorney general.
Now, the xBox... I did not get, I did however get a check for $149.99. Everything worked pretty well with that... Did my offers 1 day completed the next... Send my voucher in that day... 1 week later approx they acknowledged it. Waited about a month and no work so I contacted them... They told me they couldnt send the xBox but will be sending a check in the amount of an xBox. That actually took just at a month total from start to finish. Guess the smaller the prize the less BS they put u through.
Best of luck to all of you. Just keep on them. The pay out is well worth the effort put in. I got a $400 iPod for under $25 and some time... A lot of time... But still
If I come across the info for the place in FL, I will post it. If you search the threads here, you can get most of what you need!
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