I contacted usamedsonline.com to try and get some medication that I wanted. They made it very unclear that the $37.85 they were putting on my credit card was just a service fee for becoming a member. I thought it was for the medication itself.
When I called there to ask them when I could expect my medication to be delivered, I was told by a lady at the toll free number that the $37.85 was just to activate the membership and just for the monthly membership charge. When I discovered this, I told the same lady that I wanted to cancel the subscription because it was a misunderstanding on my part and I had not wanted to pay that money for a membership fee. She then told me that they would need a request for cancellation via e-mail.
As soon as I got off the phone with this lady, I immediately sent the e-mail and have been going back and forth with these people at Pangea Processing, who will not give their names, only first names and last initials. I can send you the e-mails if you want.
In any case, after several e-mails back and forth and telling them that I absolutely did not want the service and wanted my credit card refunded, they still are fighting with me over this and still refuse to refund my $37.85. I will never, ever do business with this company again and will report this to as many people as I can.
I still want my credit card to be refunded and feel if this were a reputable company, they would honor my request and understand that I made a mistake and there was a misunderstanding on my part. But so far, they have not done so and this is why I'm reporting them to you.
Thank you.
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