On Feb. 4th I went on LegalMedsOnline.com to order a medication that I thought you could get approved through that website, like most other websites will provide. After picking that item and going through the ordering process, plus credit card information they told me that I just signed up to belong to a membership that would be $32.95 plus $3.27. Thinking that still wasn't bad for the price they were selling it for I agreed to go along with my purchase. After that I was told that I needed the actual prescription first and they were automatically transferring my account to Drug Listing.com.
This site also had the medicine that I wanted but was twice as much. I contacted whoever gets the "contact us" e-mails and told them the situation and that I wanted my money back because I wasn't going to use their site and I felt that I was tricked into my current situation. I never received a response. So I went back in immediately to "contact us" and sent a cancellation letter and also never heard back from them.
One month later on my credit card I was charged twice from Pangea Processing in the amount of $32.95 (totally $65.90). I finally found an actually number to talk to somebody and she tells me that even though I canceled it through Drug Listing I didn't cancel it from USAmedsonline.com.
Finally after fighting with all of these companies through Pangea Processing they told me that they would give me a full refund and I would receive it 5 to 12 business days. That was told to me on the 12th of March. After 12 business days I contacted them again and told them that I haven't received it yet and they told me that there was an error and that they have reissued it and it will take 5 to 12 business days until I received it. Now it is the 26th of April and I still haven't received my refund. Pangea Processing states that they don't know why it is taking so long to process and they can't do anything about it.
So all together they have taken from me $102.12 and a lot of my time and effort fighting back and forth with them.
Lisa
Buckeye Lake, Ohio
U.S.A.
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