) n 2/11/05 I ordered a / or what I thought to be brand new Toshiba -DVD/VCR Combo / model SDV391 & a B&D mini processor= they arrived in a messed up - box most of the foam was gone = looked into products to see if ok; a paper inside the dvd/vcr showed it was a refurbished product: BY: Refurbished Products Service Center Santa Fe Springs, Ca. 90670: I sent them an email conplaining about this an they sent back that it showed that it was refurbished / not 1 thing showed it was like that - they still argue it was? I own Golden 9 Sales (DBA) and www.golden9sales.org / Reseller Tax Id # / so can buy
whoesale and was trying to get the cheapest price for a customer of mine = if I had of known it was refurb - would never have ordered it? They can't under stand that and on there site it says " customer is # 1 / WRONG?
I contacted fedex about the damaged box and products with very little foam & both boxs bent / they said to file a claim = no problem - except that the driver should have been more responsable for the merchandice they delivered??
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