Usacomplaints.com » Internet & Web » Complaint / Review: Ebay - Paid items never received and cases closed without help. #1102785

Complaint / Review
Ebay
Paid items never received and cases closed without help

I have tried to contact Ebay for some remediation of my items that I paid for in October, but have still not received.
I have contacted the sellers and asked for a tracking number - and got nowhere with that - then opened a case with Ebay for some resolution to the matter -
The cases were closed even though I tried to get further clarity - and then I sent an email to their customer services department and still have not received any feedback from them.
I am very upset as I paid a lot of money for the items and the shipping costs.
This is unacceptable for an international website to provide such poor customer service.



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