Shortorderco.com
4041 Santa Clara Drive
Greenwood, IN United States 46147
(317) 884-0156
www.shortorderco.com
Complaint information:
Complaint #: 1751490
Complaint Type: General Complaint (not a car maker)
Date Received: 12/16
Primary Complaint Classification: Delivery Issues
Secondary Complaint Classification: Service Issues
Complaint:
I have an online internet store and one of my drop shippers is www.Shortorderco.com. I placed several orders for drop shipping.
Order#
12/11 747 $29.50
12/10 743 15.00
12/10 742 $14.25
12/10 741 $17.50
Order numbers 741 and 742 were marked as shipped and item discontinued but I was not notified. I tried emailing the email addresses listed on the website after looking for a contact number and there wasn't one. The email addresses I contacted are [email protected], [email protected], [email protected], and [email protected], several times but couldn't get a reply of any kind. Found the domain name was registered to Doug Short, 4041 Santa Clara Drive, Greenwood, IN 46147 and a phone number 317-884-0156. I tried calling but got an answering machine so left a message with my question, phone number, name, and email address. STILL NO REPLY!
Next, I contacted the host for the store who registered the domain name: (registered through godaddy.com, free-business-info.com is through EasyStoreCreator.com) Their contact information was listed as: Melanie Black, [email protected], 2434 Bear Rock Glen, Escondido, CA 92026. I tried emailing her with no reply. FINALLY! I have customers waiting to receive their orders and the other two orders (743 and 747) still sat without being shipped. I therefore, sent an email stating to CANCEL ALL ORDERS!!! That I was going through another drop shipper. Today I find they are now charging my credit card and shipping what is now duplicate orders since I have already ordered through another drop shipper who has deliveries scheduled for tomorrow.
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