Shayna responded to a Craigslist posting about designing some elements for my website. She took a $500 deposit, and communicated by email for a week or two (without showing any work). Then all communication stopped. Emails and phone calls haven't been returned, and obviously the deposit wasn't repaid.
Luckily I live in LA so I can at least try small claims court. But anyone considering doing work with this firm should refuse to pay the deposit, and only pay for work that has been delivered.
Caveat Emptor!
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