I ordered an electric guitar on the 30th of Nov. For a gift.
I get an email thanking me for my purchase. So I think all is well now all I have to is wait for the tracking number.
1 week goes by, no tracking number.
I call them, they assure me all is well and my number should be in my inbox within a few days.
Another week goes by no tracking number and now I have an inbox full of adds. I call them once again. Craig assures me my number is coming and my order should be right behind it.
Finally on Friday the 14th theres a letter in my inbox, Im thinking cool my tracking number is here.
I open it up only to be told they were out of stock and my money shall be returned to my account.
I am LIVID! I fire off an email letting them know how I feel. It goes as follows:
ARE U KIDDING ME?!
I found your company over the internet and I took a chance that you would be a reputable company.
The item I ordered was in stock when I ordered it on the 30th of Nov, 2 weeks later Im getting this letter from you?
This is unacceptable and I will never do business with this company again and I will tell my family and friends of this.
The"Flying V" guitar I ordered was a Christmas gift and now not only do I have to wait for you to reimburse me I have to try and rush to find this item.
You have terrible business practices!
Have a Merry Christmas!
Jan
This is what I get back:
Tim@saferw? Holesale.Co? M
I have no problem giving it straight. If you want to try and me feel bad by telling me you ruined your families Christmas by refunding you on a cheap Chinese made guitar all I can say is GET REAL
Are you kidding me?
The man can't even type a proper sentence!
Why are these people still in business?
This needs to be stop and someone needs to HAVE it stopped.
I am a widow on S.S. I bought what I could afford to buy.
This company and these people have truly ruined my holidays.
Well here it is the 17th of Dec. I have yet to be reimbursed and no extra money to replace a gift.
Merry Christmas.
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