I purchased a automated program for a gaming site on the web. When I purchased the product I had to be emailed a password before I could start using it. I emailed the site and was quickly replied to with the password and Thank you's for purchasing the software. Right from the start the program didn't work as promised. I gave it several days to get the bugs out but still no change. I immediately emailed the site explaining the problem and requesting they email me with a solution of how to fix it. I sent the same email 3 times over a period of one week with no response. Then I emailed for a refund of the defective product. I also emailed requesting a refund 5 times within 8 days and still no response from the company. I paid through an online payment site so I went back there and sent a money request to PogoPal in which it was immediately cancelled by PogoPal without even an explanation. This site is in no way affiliated with Pogo game site. I am tired of getting the run around for a product I bought in good faith, was defective and is not at all what was promised. I want my refund!!
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