Complaint / Review
WRPwave Clinic
Denis Thompson My knee was not improved, their price was much too high $2600 even if it had helped, no one would return my call, my physical therapy follow-up was a sheet of paper emailed with the names of the exerc

I have been having a great deal of pain in my right knee for a few years. I thought that I'd tried just about every
remedy, with little or no success, when I ran across an interesting ad on the internet. It stated that their way would
avoid the need for knee replacement surgery.

The company is called WRPwav Clinic. They claim to use electric shock on the afflicted area along with a couple of exercises with amazing results. They explained that the electronics would be sent to me, and I would be guided through the treatments with a therapist face to face on the internet. After ten treatments, I was to return the machine (not before their kind offer to buy or rent the machine for a large cash amount), and then I would continue (minus the machine) with the therapist for the next forty sessions. I had no idea what the cost would be until I was sold on their treatment as my only workable alternative. The complete cost was $2600. I was absolutely shocked, but if it could heal my knee pain, I would find the money, somewhere. (I am retired and living on a fixed retirement fund).

I did the machine exercises (even when the therapist rescheduled appointments when he was busy elsewhere). The knee felt better while I was using it, but with little relief when removed.By the way, five of the ten promised sessions
were while I was sleeping with the unit on my knee. After the ten sessions, I returned the unit, as required.
I heard nothing for the company for a few days. When I called to ask about the problem, they replied that they forgot to email me the exercises to continue for the next forty days. They sent me one paper with exercise names printed on it, but without any explanation as how to perform the exercises. I called back and way told I could look them up on YouTube. Needless to say, I couldn't find them.By this time I had paid them around six hundred dollars.

The next thing I did was write complaint on their web site.
One of the officers called me soon after and apologized to me and said that he would make things right. I was asked to call him or his secretary after the weekend, which I did.

I was told that both of them were out of town and would return the following Friday and to call back.
On Friday I called back and got an answering machine where I left a message, name, number and situation.
There was no returned call. I did this two or three more time without any response. To this, I inferred that they were no longer to work with me, while they continued to deduct $100 per month from my Master Card. I called MasterCard to stop payment. They called the company and was informed that I owed them this $2600, but since they were such nice people, they would not bill me for the full $2600, but only $2000. They are still billing me, apparently, for the full $2600 for a program that did not improve my knee, at all.

I entered this agreement in good faith with the implied guarantee that my knee would be healed, and for which I would pay them a huge $2600 fee. None of this happened, and if I can't recover any of my foolishly spent money, them perhaps some of your readers will profit from my hard-learned lesson and stay far away from the WRPwav Clinic and the
insincere claims and huge prices.

Thank you for listening