Iam extremely upset due to the bad customer service that I received from Dr. Schneider's Dentist office. Iam appauled by the way they handled canceling me and my children as patients.
I feel they are very unprofessional and are not worthy to be in the Dentistry business. I had a unexpected emergency come up on that day that I was scheduled to have my filling. I called in to his office and told them that I would have to reschedule and she said okay we will call you back. Well, after waiting a week I decided to call back to schedule a appointment. She first said
to hold on and then she left me on hold for about 8 minutes and then came back to say that Dr. Schneider has stated that he can no longer see you. We will mail your xrays in the mail today.
That's all she stated. I felt so bad, I mean I didn't know what to say. I've never felt so badly treated in my life. I want everyone to know that this Dentist office has the worst case of Bad customer service in the whole city of Jacksonville.
Ursula
32227, Florida
U.S.A.
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