Usacomplaints.com » Health & Medicine » Complaint / Review: Banfield Animal Hospital - Deceiving possible clients. #738795

Complaint / Review
Banfield Animal Hospital
Deceiving possible clients

It seems that Banfield enjoys laying to callers that they can return to them within 48-hours with how anything was managed and through my analysis of grievances with this particular not being therefore all of the period I told them till they returned with me I'd proceed to publish this till they did so-and I suppose they do not trust me or do not care.

I called your client supporter # and talked having a guy named Dwayne. Our statement to him is really as follows. My spouse and that I contacted your dog table in the Florence Ky Petsmart area on September 3 for info on a surgery for both our cats. The two women operating in the table were just fairly aware about something. Simply trying to push a wellness plan down our throats. They sure did not have any solutions to the concerns. I suppose this is exactly what you educate them to complete significantly more than be aware about your solutions. We set a scheduled appointment in the future in about the 8th to possess our kittenis bloodwork performed along with a LASER declaw. You discovered I Capitalized Laser. Girls in the table didn't understand what the veterans might do on Thursday without a doubt. We reached 8:13 am for the 9:00 visit and named inside to create them conscious that people were within the parking lot; because of traffic we came early but given that they were starting the gates for drop-offs we'd thought they may let's stay inside in the place of within the vehicle. They stated they exposed at 9:00; which was another uncaring banner for me personally. We created our 9:00 visit at the front end table and were fulfilled by among the unique unknowledgable women we would talked with before. Her first respones when she noticed our visit was, "you are here to get a declaw and also the wellness plan." I informed her number we're not. We're below to consult with a Vet before we do something. The cats were considered and we were put into a waiting-room how big small toilet, as one needed to mean insufficient sitting for several. At this time another woman arrived in and got our ownership chance and vaccine info towards the back and later delivered to request us if we were joining the wellness plan. Should be some reward for who gets one to subscribe to the program. I said no. You want to consult with a Vet before we create any choices. Well, in comes the Feminine Vet using the lastname of Lambert. She advised us that "the Surgery was really not Laser but similiar. We make use of a type of vibrations and dunes." I ask why the paperwork particularly says it's laser surgery which one more cost of $55.00 per kitten is included for that Laser surgery. She mentioned that's was similiar. The following response was the had had a Laser device, however it had divided. They'd changed it having a comparable machine, that was not really a laser machine. I believe, DO WHAT? What an ignorant reaction. My spouse requested, think about the discomfort of the surgery when compared with Laser. Lambert's response was that with the declawing operations the discomfort is approximately the exact same. I looked over her and informed her which was not the case. Within our opinion-based on which we continue reading Laser surgery in preceding analysis she informed us a simple experience rest simply to get our cash. I informed her I had been getting our 2 cats and departing. I also informed the woman in the table on the road out-you don't actually provide Laser surgery below. Dwayne stated he'd be considering this at that area and might I would like to understand what they did. I've noticed nothing at this time and do not actually be prepared to notice from him, when I have browse the public boards grievances on the web about your organization and find out that many do not get anywhere with something. Easily had it to complete once again I ought to have authorized the document, allow them do the Laser surgery that's not necessarily laser but similiar, after which adopted it-up with 2 lawsuits, one for every Kitten. I'm burning this concept and preserving it to publish on every remark panel I will discover until I notice from your own organization how it has been managed. We've visited numerous Veterans and pet hospitals in the last 30 years and also have never satisfied with any as unknowledgable regarding office-work or perhaps a Vet that's lied to us.


Offender: Banfield Animal Hospital

Country: USA   State: Kentucky   City: Florence (inside Petsmart)

Category: Health & Medicine

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