I ordered and paid for Press-On veneers on 1/19. I have talked with Laurie
Hall, sales/marketing director, numerous times and received excuse (lie) after
Excuse (lie). Today is 7/1 and I still have not received the veneers or any
Communications from them. A delivery date could never be obtained by me or my
Credit card company. For a dental lab that provides so many diverse services to
Be so inept/dishonest is incomprehensible. The president/director, Bill Watson,
Advertises that he wants to know of any problems or improvements that he can
Make to improve service, so I emailed him, and just like Laurie, No Response. I
Am a retired law enforcement officer and I intend to follow up on this Fraud by
Talking with Federal and State enforcement agencies. Brighter Image needs to refund my money,
Instead they just ignore me like I don't matter and act like no one can or will make them return my
Good faith money. They have my money and I have no product, what type of business practice is that?
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