Usacomplaints.com » Health & Medicine » Complaint / Review: Humana - Fraud, theft. #668694

Complaint / Review
Humana
Fraud, theft

Humana continues to be asking me for anything i never requested, or required.

That is but an extremely small part, consultant of the several years that i've worked, unsuccessfully, with humana... I'd change companies in a nano - minute, but unfortunately, unfortunately, for all—they are the same.

(that physicians have permitted themselves to become "possessed" and manipulated by hmois is just a secret in my experience,)

Though these messages are meant to become private, i simply ripped/pasted the most recent ineffective trade with this specific deceptive organization.

I've removed determining data

*my annotations*

Hi,

The ppo strategy should not happen to be productive! I had been charged for something which i obviously didn't need or need and first and foremost, requst. You forgot the part about crediting my account. This is actually the third year in arow this "trustworthy" organization has perpetrated this scam; it requires to be corrected.

Thanks,

—Original Message—

From customercare@securemail. Humana.com

Day Wed 03/23 July: 21:11 PM

To [email protected]

Topic RE: RE: Re: Billing [#]

Dear,

Appreciate you for the current request posted through the Humana Message Center.

Your registration demonstrates the PPO strategy isn't productive.

When you have further concerns, please proceed to make use of the Concept Middle or contact our Customer Service Division at 1 800-457-4708. If you should be talk or hearing impaired, contact 711.

Thanks,

Pam T.

Web Customer Service Expert

Humana Insurance Provider

—Original Message—

From: [email protected]

Date: 3/21 2:34: 51 PM

To: [email protected]

Subject: RE: RE: Re: Billing [#8]

A partial solution&was the ppo ended on 01/01/11??? I'm being charged for this. I have to know the incorrect costs have been removed.

* as is their customized, they completely ignored my question within their reaction—actually they've ignored it for 3 years, getting me for anything i did so not need—or require*

—Original Message—

From customercare@securemail. Humana.com

Day Friday 03/21 July: 16:19 PM

To [email protected]

SSubject RE: Re: Billing #]

Dear,

Thanks for the current request posted through the Humana Message Center.

Efficient 01/01 you're enrolled with Humana Gold Plus H24 (HMO) efficient 01/01. No rates for Humana Gold Plus H248 (HMO).

*yet, they're still trying to gather*

*however, they charged me for another strategy, that i advised them numerous occasions, that i did so not need or require*

You are able to document an attraction. Humana need written appeal from the participant or a certified agent indicating discontent with Humana’s unfavorable determination. Email your published notice of Attract the next address:

*an appeal is ineffective—i did so that also it "couldn't be identified"*

Humana Insurance Provider

ATTN: Complaint & Appeals Manger

P.O. Box 14165

Lexington, KY 40512

Please incorporate a description of one's request the reconsideration of the running of the state or preferred rewards. You'll also have to contain your associate identification number, team number, individual's title, day of delivery and supporting paperwork inside the noticeis content.

When you have further concerns, please proceed to make use of the Concept Middle or contact our Customer Service Division at 1 800-457-4708. If you should be talk or hearing impaired, contact 711.

Increased

—Original Message—

From: [email protected]

Date: 3/18 4:18: 21 AM

To: [email protected]

Subject: RE: Re: Billing [#]

3/17/11

This is actually the 3rd year in arow that humana has removed cash from me through manipulation and trickery.

In several phone discussions, going back 3 years, i've repeated that i've attended an hmo but humana incorrectly charged me to get a ppo, despite our spoken—and created—demands to cease and desist. These aren't meaningless errors—this really is robbery—more of what the numerous online grievances explain.

And here it's, year three and it is happening once again.

I'll be adding our humana rip-off are accountable to these several customer websites. You are able to fool all the people a number of the time...

—Original Message—

From customercare@securemail. Humana.com

Day Tue 03/01 04: April: 25 PM

To [email protected]

Topic Re: Billing [#]

Dear Ms.,

Thanks for the current request posted through the Humana Message Center.

This problem continues to be submitted to the Registration Office for evaluation. If you want to contact us as time goes by about that problem, you might utilize Guide #428. You need to do display effective on both ideas now, the HMO and also the PPO. Please utilize your HMO idcard for almost any medical expenses.

Thanks for calling Humana to get assistance if you want it most.

When you have further concerns, please proceed to make use of the Concept Middle or contact our Customer Service Division at 1 800-457-4708.

Alissa F.

Web Customer Service Agent

—Original Message—

From: [email protected]

Date: 2/26 9:09: 24 PM

To: [email protected]

Subject: Billing

Hi,

The ppo strategy should have been canceled by 12/31/10 — actually, i never selected it; must have been about the hmo all-along.

Thanks

Rita kelley

The info sent is supposed just for the individual or organization to which it's resolved and could contain PRIVATE content. Should you obtain this material/information in mistake, please contact the sender and remove or ruin the material/info.

The info sent is supposed just for the individual or organization to which it's resolved and could contain PRIVATE content. Should you obtain this material/information in mistake, please contact the sender and remove or ruin the material/info.

The info sent is supposed just for the individual or organization to which it's resolved and could contain PRIVATE content. Should you obtain this material/information in mistake, please contact the sender and remove or ruin the material/info.


Offender: Humana

Country: USA

Category: Health & Medicine

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