Ordered sivitrol in feb and decided not to use it. Cancelled any further orders on march 3rd. On april 5th there was another charge for $87.47 &they told me to re turn product when it arr. For a refund. On april 15 i returned product us postal serv for a sig. On arrival and on the 16th of april ther was another $87.47 withdrawal from my acct and when i finally got through to them they said i would get a refund because something went wrong with their computer and i would get refund on previous product when they got it.
On the 28th of april i was told i would receive refund may 5th may11th i was told they could only return 1 refundand would receive it may 15 or 16. On june 6th i talked to taylor and was told i would receive both refunds, as they were not authorized, in 3 t0 7 days that would be a total of $180.18 and 2.62 plus 2.62 [the 2.62 on each 87.47 was for a foreign transaction fee] on june 16 sandra told me to call back in a week and mention #1091831 so they would go right to my acct and not ask all the usual questions.
Icalled so many times to make out a form which i never received and no one had mentioned before oooooonce they said billing told them they they tried to refund but it failed... I did call my bank but of course by then it was too late for them to do anything are you still awake? On the 11th of oct i noted a charge for $1.49. This time in spoke with alma who, after much bs said it was a one time charge. I said for what? I cancelled last march. Well i left out a few calls but this is my story. Oh, by the way, they refunded $1.49!!!
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